also,
outsourced email address management company.
what.
the.
fuck.
you, chase, you can fuck*ng track all of my purchases and compound interest
We almost pulled the pin on Chase recently. We'd had WAMU, and they never charged us any fees - then all of a sudden, Chase figures they have us over a barrel and will start sticking it to us. We went down and said we were going to close the account and they decided to waive the fees.