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[wombat]

You should have told him you have the kind he wanted, and gone and gotten the exact same cake from the back.

Smells is an evil genius.

[AugustWest]

Smells is an evil genius.

Smells understands how people think.

[pmcd9]

I am looking forward to a very special cake soon.

Yummy!

[jay-ell]

Holy balls, those cakes were awful.

Except the Darth Vader/It's a Girl. That one was kind of awesome.

[jaydub]

The URL for the cake place had "peggy" in the title, and I immediately thought the wrong thing.

[theinevitable]

As of today I am on a 24 year and 11 month streak of not telling anyone to go fuck themselves. I would like to break this streak before I get to 25 years.

[side_show]

The Cabage Patch kid one - I lost it.  

The whole "going to the back" thing is something I learned quickly in retail.  It is far better, even if you know with 100% certainty that the customer is wrong, to go check the back.  It takes less out of you than having a fight with a stubborn/stupid person, and if you do bring out a thing, even if it's an alternate to a thing on a shelf right in front of them, it makes people feel better, or at least they go away.  They got "special" service and I got a five minute mini-break while staring at some boxes instead of five minutes of aggravation.  I've pulled that trick so many times, at so many jobs, especially during the Christmas rush.

[jay-ell]

The Cabage Patch kid one - I lost it.  

The whole "going to the back" thing is something I learned quickly in retail.  It is far better, even if you know with 100% certainty that the customer is wrong, to go check the back.  It takes less out of you than having a fight with a stubborn/stupid person, and if you do bring out a thing, even if it's an alternate to a thing on a shelf right in front of them, it makes people feel better, or at least they go away.  They got "special" service and I got a five minute mini-break while staring at some boxes instead of five minutes of aggravation.  I've pulled that trick so many times, at so many jobs, especially during the Christmas rush.

Yeah, when we change locations next month we're not going to have a "back room." I'm not sure how I'll handle difficult customers without a stockroom to hide in.

[wombat]

That is a problem. Is there somewhere you can put, like, a curtain across a space big enough for you to stand in, and no one else will know there isn't a door behind it?

[jay-ell]

Not really. There's a door leading to a hallway with a restroom, and there will be shelving with merchandise on it, but it will be additional retail space. Customers will be allowed back there.

Though I guess anyone who's not a regular won't know that. And the regulars, generally, are not pains in the ass.

[theinevitable]

I go to the back "to check" all the time. There isn't anything back there, because our store was designed by idiots. We are always out of stuff because there is no storage space.

[side_show]

Yeah, when we change locations next month we're not going to have a "back room." I'm not sure how I'll handle difficult customers without a stockroom to hide in.

That's when you need to step out back to check the loading dock, even if there is no loading dock.

[theinevitable]

this lady on my neighborhood list serv is complaining about kids coming in her yard to retrive their baseballs, and I want so badly to post youtube clips of The Sandlot.

She is convinced that they are PURPOSELY hitting the balls into her yard, and won't explain why. Other than mentioning that their parents are "drug dealers, thiefs and liars."

Her concern is that one of her dogs will attack/bite a kid, and will get put down or whatever. Which is a legitimate concern, I guess. Still, hard not to see her as a crazy old lady literally telling kids to stay off her lawn. Especially in light of the bizarre belief that they do it on purpose.

[wombat]

That's a legitimate concern, but it would be better to solve it by not leaving her dogs in the yard by themselves. Most dogs are not as happy that way as people think and it ends up causing behavior problems.

But it's funny she thinks they all have such good aim hitting a baseball.

[miles]

Me: "Can I get a breakfast bagel please?"
Cashier: "No. We stopped serving those at 11."
Me: ::shrugs and walks away::
Cashier: "Sike! I'm just messing with you! You can have a breakfast bagel any time."
Me: ::kept walking::

At first I thought, dude, lighten up. But I thought about it some more and I would do the same thing.

Yeah, when we change locations next month we're not going to have a "back room." I'm not sure how I'll handle difficult customers without a stockroom to hide in.